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Privacy notice

Last updated 12 March 2025

This privacy notice for Aurak Lurgenden (we, us, or our) explains how we collect, use, store, and share information when you use our services (Services), including when you visit our website or contact us. Questions? Contact us at [email protected].

Overview

We process personal data to run the Website, respond to enquiries, connect you with third-party platforms at your request, comply with the law, secure our services, and improve performance. You have privacy rights under applicable law. If you do not agree with this notice, please do not use our Services.

What we gather

We may gather technical information such as your IP address, device and browser details, pages visited, time stamps, and crash reports, plus any details you provide yourself, such as your name, email address and phone number when you ask to be introduced to a third-party platform. Some technical data may not directly identify you.

You are not required to provide information, but without it we may not be able to provide certain features. The Website is not intended for children under 18; if we learn that we have collected a child’s information, we will delete it promptly where required.

Purposes and lawful grounds

We process information to run the Website, respond to enquiries, connect you with third-party platforms at your request, comply with the law, secure our services, improve performance and analytics in our legitimate interests, and defend our legal rights. Depending on the activity, we rely on your consent, legitimate interests, and/or legal obligation as applicable.

Usual purpose Usual legal basis
1 Pass your details to a third-party platform you ask us to contact Consent / steps before a contract at your request
2 Support, security, fraud detection, analytics, and running the business Legitimate interests and/or legal duty

Data sharing and cross-border transfers

We may disclose data to service providers under confidentiality duties; to third-party platforms when you request an introduction; to professional advisers; to regulators or authorities where the law requires it; and to a buyer or successor in a merger or sale of assets. Data may be handled outside your country; where needed, we apply suitable safeguards such as standard contractual clauses or other legally recognised measures.

Cookie Settings

We and our partners may use cookies and similar tools for essential operation, preferences, analytics, and marketing where permitted. You can control cookies in your browser settings; blocking some cookies may affect functionality. This service does not respond to Do-Not-Track signals.

Category Aim
Essential Security, session management, and key site functions.
Functional / analytics Store preferences and track combined usage to help improve the Website.

Retention, security, and external websites

We keep information only as long as needed for the purposes above and to meet legal requirements, then delete or anonymise it where possible. We apply reasonable safeguards, but transmission over the internet is never completely risk-free. Third-party sites we link to have their own policies.

Your rights and changes

Subject to local law, you may request access, correction, deletion, restriction, portability, or object to certain processing, and withdraw consent where processing is consent-based. We may update this notice by publishing a new version on the Website.

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